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How to Contact the Studio from a Distance

How to Contact the Studio at a Distance

How to Get Help over Zoom

  1. Click on Zoom link in the right-hand column.
  2. Join the Zoom room
    • If you are using a computer that does not have a microphone, follow these steps for join the meeting using your phone. You do not need a smartphone to dial in.
      1. When you join the Zoom room, a window will pop up prompting you to choose an audio option. Click "Phone Call."
      2. Dial one of the phone numbers in the window.
      3. Enter the meeting ID and press #.
      4. Enter your participant ID and press #.
    • If you have a smartphone, you can also use the Zoom app to join by phone.
  3. Introduce yourself and tell us what you need help with.
  4. We will help you as quickly as we can.
    • When we are busy, please be patient and wait in the Zoom room. We will help everyone in the order they arrive. When it is your turn, one of our team members will invite you to a breakout room.

Social Distancing

While you're in the Studio, please remember to maintain social distancing:

  • Wear a mask
  • Use the provided hand sanitizer and cleaning supplies to sanitize your work area
  • When you're done, please flip the sign on your workstation to Dirty

Zoom Help

Zoom Best Practices

  • We will help everyone as quickly as we can and in the order that they join the room. Please be patient.
  • When you get in the room, please say hi and let us know what you need help with.
    • If you are using a Studio Windows PC, please use your phone to dial in for audio. The computers do not have microphones.
  • You don’t need to turn on your webcam but you should be prepared to:
    • Turn on your microphone or dial in for audio
    • Share your screen
    • Allow our staff to remote into your computer
  • If you are in Studio, please remember to social distance even while you’re getting help:
    • Wear a mask
    • We have cleaning supplies for you to clean your work area
    • We have hand sanitizer
    • When you’re done, please flip the sign on your workstation to Dirty

How to Join a Zoom Room

Click the "Studio Help" link on the right side of the page.

How To Screen Share in Zoom

Zoom

Have a question about a project? Ask us in Zoom!

Studio Information

Get Started with Studio Software

Use our pathfinders to learn the basics.

Need more help?

Looking for Studio equipment?

Studio Suites

Audio Suite

You can reserve the audio suite for up to three hours by emailing the Studio team. The suite will then be quarantined for 72 hours and cleaned.

Ask a Librarian